Our Privacy Commitment

At Net Connectly (operated by Steadfast Industries Pty Ltd), your privacy is at the heart of our independent advisory service. We are committed to the Privacy Act 1988 (Cth) and handle your personal information with transparency and care. Because we are independent advisors and not a Retail Service Provider (RSP), we do not collect or store your sensitive payment or billing details directly.

What Information We Collect

To provide you with the best NBN and internet guidance, we may collect:
• Contact Information: Your name, phone number, and email address.
• Connectivity Details: Information about your current NBN plan or the issues you're experiencing.
• Technical Data: General information about how you use our website, collected through cookies and Google Analytics to help us improve your experience.

How Your Data is Used & Shared

We use your information primarily to deliver the human-led, phone-based advisory services you request. We also share limited data with third-party vendors, including Google, to serve you more relevant ads based on your past visits to our site (remarketing). In line with 2026 standards, we utilize Google Consent Mode v2 to ensure your privacy preferences are respected across all our advertising channels.

Security & Your Rights

We take "reasonable steps" (including encryption and secure storage) to protect your data from unauthorized access or loss. You have the right to request access to the personal information we hold about you or ask for it to be corrected at any time.

Contact Our Privacy Officer:
Steadfast Industries Pty Ltd
ABN 001892477
24 Andrew Place, North Rocks NSW 2151